NeXt is a platform which allows for diverse tools to be made and used created specifically for the NeXt platform. Born and bred by businesseses to help make day to day functions easier, but also to help improve the lives of customers. Data is stored in house, and never given or sold to external companies. Internal companies can use this data to help improve their business, at no point is the data available to be misused. Customers, are important to every business and it's important to recognize that when having customer data, it should be respected and not abused like most companies do. This data is used to improve features, quality of service and products, but also to help make the lives of customers easier. We take our impact on society seriously, we will look at every option before we make a decision that might impact businesses or their customers. We want to reduce any impact by as much as possible.
NeXt, is unlike any other platform in the world. The development team spent 4 years in design and development, working with retails stores, restaurants, breweries, etc. NeXt POS is done in structure and in the core, there are new features being added all the time. We take our development seriously. If we can add a feature for businesses to opt-in and use for $2.00 - $10.00 a month, and we know for a fact that it will save businesses 1 hour per week, 4 hours per month. That brings value. A manager's time is worth more than $2.50 per hour.
NeXt, is designed to be efficient and feature rich, with tools always in development. Some point of sale companies don't think about what's truly important, ease of use and quick functionality. We have all been to many restaurants, breweries, food trucks, etc. where there is a line out the door or every seat in the restaurant is full and people waiting to be seated. NeXt focused not only on the flow, ease of use, and also the click count. Why should you have to click on 4 buttons that could have been done in 1 or 2? The power behind NeXt is incredible and we take every business seriously and if we aren't helping you, we aren't doing our job. While nothing is perfect, NeXt is as close to perfection as one can get.
Did you know employee training is incredibly expensive? What if an employee could train themselves, have helpful videos a click away? What if an employee could take care of themselves leaving more time for managers and owners to work on important tasks?
NeXt is always adding more features to it's applications, these features will allow people to leverage the power of technology like never before, and it will give smaller business that are not chain restaurants, hair salons, gyms, etc. competitive power. The NeXt platform will make it easier for you to manage clients, reduce workload, save you money, and make it easy for you to view reports to see how things are running.
Why pay more when you don't have too? Why suffer with POS software that crashes, freezes, does 80% of what you need it to do?
Isn't it about time you work with a company that is not only going to save you money, but also going to take your suggestions seriously?
Weighing long term benefits
1. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup. Any fees for optional transactions will be identified during registration for these services and during their use.
Apple and Apple products and services are trademarks and registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Google Wallet is a trademark of Google, Inc. Bluetooth is a registered trademark of Bluetooth SIG.
NeXt has invested a considerable amount of time in it's loyalty and customer retention system. Communicating with customers, and giving them reasons to continuously return is pivotal. There is a reason why companies like McDonalds, Subway, Chili's, Domino's, etc. offer rewards systems. They aren't doing it to burn money, or to simply give away free stuff for no reason. They do it, because it creates a higher customer of retention and loyalty. If reward systems didn't work, companies wouldn't be doing it.
We have developed a new app that is different than our competitors. Our closest competitor is FIVESTARS ®, but FIVESTARS doesn't do what NeXt does. The NeXt app is a loyalty and giftcard platform, however, our app has been designed to do and be so much more. NeXt is designed to take advantage of technology, internet, and utitilizing resources that make sense. How does this benefit businesses?
NeXt is always adding more features to it's applications, these features will allow people to leverage the power of their phone like never before, and it will give smaller business that are not chain restaurants, hair salons, gyms, etc. a competitive advantage. The NeXt platform will make it easier for you to manage clients, reduce workload, save you money, and make it easy for you to view reports to see how things are going.
There are an average of 23 loyalty memberships per household.
90% of consumers who have joined mobile Loyalty programs feel they have gained value from them.
You sure can! Regardless if you have FIVESTARS, SQUARE, or a simple Excel spreadsheet. We will always work with people to get them on our platform. If we don't already have code to import your customers, we will write it so that you can join many other businesses whom have made the leap or switch to NeXt Rewards.
At NeXt we have heard of the nightmares people have had, while transfering customer data. We have a solid platform, and not to toot our own horn, we are extremely good at what we do and don't make mistakes. Mistakes are for people who don't care enough about quality. When we first do an import, even with new code to be written, we get it working and tested with our development servers first, when we have it working without failure, then we do it a second time on our production platform.
Often times lack of customers is not due to the loyalty system. It typically stems from having bad rewards for the money spent.
If you setup your loyalty system so that every $100.00 spent, a customers earns a free soft drink at a value of $2.50, they most likely won't come back. Now if you made it, so that a customer can get a free Appetizer up to $12.00 for every $100.00 spent, that has value. That is worth it and customers will come in and use your services more.
From what has been seen with restaurants and coffee shops a typical star/point is worth $2-$3. A Customer spending $9.00 should probably get 3 stars/points.
Reward items should be low cost and low - medium profits margins. However, if you have setup your system where a customer will be spending $100.00 per reward item, your reward item
should still be lower cost but you might have to get into higher profit margin items. From experience, reward offerings should be setup for every $20.00 spent, the minimum of $1.50 should be saved on the bill. This
ratio is 7.5%. This ratio or greater has seen great success at many restaurants & retailers.
Examples:
The above exampes, Schlotzsky's has the best value. It's minimum value to the customer is $7.00 per $49.00 minimum spent. Add a drink or a bag of chips each time, now you are $11.00 and that is $77.00. That is a 10% Savings. Both Old Chicago and Starbucks has roughly the same value of 6.66%, which all of these locations sees lots of repeat business.
1. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup. Any fees for optional transactions will be identified during registration for these services and during their use.
Apple and Apple products and services are trademarks and registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Google Wallet is a trademark of Google, Inc. Bluetooth is a registered trademark of Bluetooth SIG.
Gift cards are a great for Christmas, birthdays, graduations, etc. Gift cards can bring in new customers, and also reduce the cost on credit card processing. Did you know :
NeXt, allows you to import gift cards on to our platform. This allows you to switch to a more affordable system. Importing gift card pricing is on a case by case basis, the price will range from $0.00 - $75.00.
Gift Cards on the NeXt platform is $10.00 / month. That allows you to issue new gift cards and use your imported gift cards.
Stand alone gift card platforms can cost a business somewhere $25.00-$50.00 / month for service. Then you pay $$ for additional plastic cards. An expensive additional cost to your POS operations of your business. When switching to NeXt you can save $$$ on gift cards, which increases your ROI (return on investment).
NeXt is invested with our partnerships to help drive down the cost of credit card procesing. Running a business is hard and time consuming, you have earned your money, shouldn't you keep more of it? Because our pricing is already lowest in the industry, we don't offer introductory pricing.
However, If you are already with a company that is giving you a better effective rate, show us your statement and we will reduce our pricing for you.
90% of consumers who have joined mobile Loyalty programs feel they have gained value from them.
Under federal law, a gift card cannot expire in less than five years after the date of purchase. But if it’s not used within 12 months, fees for inactivity, dormancy or service can be charged to the card each month, diminishing its value. Those fees must be disclosed to the user in advance, and no more than one fee can be charged per month.
While fees are great, fees also hurt the value of your relationship with your customers. Customers are tired of being bombarded by fees. It doesn't cost you anything to not charge them fees, but it could build better relationships with your customers. Remember, it's more expensive to get a new customer than it is to retain a customer.
1. Your mobile carrier may charge access fees depending upon your individual plan. Web access is needed to use Mobile App. Check with your carrier for specific fees and charges. Some mobile features may require additional online setup. Any fees for optional transactions will be identified during registration for these services and during their use.
Apple and Apple products and services are trademarks and registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Google Wallet is a trademark of Google, Inc. Bluetooth is a registered trademark of Bluetooth SIG.